Privacy and Cookies policy

IMPORTANT DATA PROTECTION NOTICE

Indesit Company UK Limited has appointed Domestic & General Services Limited to provide product registration services and protection plans to accompany its products.

Domestic & General Services Limited and Indesit Company UK Limited will use your information (which you or others have provided to us) to provide the requested service and for administration (including the recovery of any amounts owing, where applicable) marketing, market research and analytics and testing purposes. Your information may also be shared with other members of the Domestic & General Group of companies and selected companies acting on our behalf.

We, along with other members of the Domestic & General Group of companies, Indesit Company UK Limited and third parties may use your information to tell you about any offers, products or services which may be of interest to you. You may therefore be contacted by mail, telephone, email and/or other electronic messaging services unless you have asked not to be.

You may [(for a small fee)] request a copy of your data by writing to the Data Protection Officer, Domestic & General, Freepost CV2560, Bedworth, Warwickshire, CV12 8BR. If you do not wish to be contacted for marketing purposes by mail or telephone write to us at the address above.

COOKIES

What is a Cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.

Why do we use Cookies?

Cookies are essential to the operation of the Website because they identify the pages and actions you have previously visited. For example, when you add an item to your basket and go to another page on the Website, cookies enable the item to remain in your shopping basket.

As well as cookies that make the Website work, we also use cookies to identify any issues and areas for improvement. These analytical cookies help us make the Website better and identify which marketing channels are most effective.

The Cookies we use

The following is a list of the Cookies that we use on the Website and the purpose for which they are used. By continuing to use the Website, you are consenting to the use of these cookies.

Cookie Purpose
PHPSESSID These cookies are used to ensure that the data provided by site visitors is not lost when moving between pages. These cookies expire once the site visit is completed.
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These cookies are used to collect information about how visitors use this website. We use the information to create reports in a tool called Google Analytics. We use these reports to help us improve the site.

The cookies collect information anonymously, including:
  • the number of visitors to the site
  • whether visitors have previously been to the site
  • where visitors have come to the site from
  • the pages they visited
These cookies do not contain any personal data and it is not possible to identify individuals using them.
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These cookies are used to collect information about how visitors use the website, including mouse clicks, mouse movements, scrolling activity and any predefined options that you may select.

We use this information to create reports in a tool called ClickTale to analyse user behaviour in order to improve the overall user experience.

Even though ClickTale allows for all information entered to be captured, we have chosen not to collect any personally identifiable information about you which you have entered on this website.

ClickTale does not track your browsing habits across web sites which do not use ClickTale services.

Managing Cookies

The 'Help' menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

For PCs: click on 'Help' at the top of your browser window and select the 'About' option. For Macs: with the browser window open, click on the Apple menu and select the 'About' option.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to remove cookies on a wide variety of browsers.

However if cookies are not enabled on your computer, it will mean that your shopping experience on the Website will be limited to browsing and researching and you may not be able to add products to your basket and/or buy them. If you leave cookies turned on, remember to sign off when you finish using a shared computer.